Privacy Policy Overview
How we handle and protect personal information
Introduction to our privacy policy
This policy explains how doralisteva collects, uses, and safeguards your information in line with the Australian Privacy Principles. Your privacy is important to us, and all data processing is managed respectfully.
By using our services, you agree to the collection and use of your information as outlined below. We take measures to comply with relevant data protection laws across Australia.
Data We Collect
We collect information when you fill out forms, email us, or interact with the site. This information allows us to respond and provide tailored service.
Information Provided Directly
- • Your name and contact information submitted via contact forms
- • Details about your requests or enquiries
- • Correspondence sent to our team
- • Preferences or feedback shared by you
- • Professional background if relevant to your enquiry
Collected Automatically
- • IP address and browser type
- • Device details (e.g., OS and model)
- • Access times and referring URLs
- • Interaction logs for security purposes
- • Basic analytics for site improvement
How We Use Information
Information is used to provide relevant responses, improve our services, maintain security, and meet regulatory obligations.
- • Responding to your inquiries
- • Improving service delivery
- • Communicating updates or changes
- • Recordkeeping and client management
- • Meeting regulatory or legal requirements
- • Conducting statistical analysis
- • Protecting our website from misuse
Our promise: We are committed to secure handling of your personal information, using safeguards to prevent unauthorised access and disclosure.
How We Share Data
Your data is kept confidential except when sharing with legal authorities or trusted service providers needed for business operations.
Service Providers
Selected third parties may access data only to the extent required for support and delivery of our services, under strict confidentiality.
Legal Obligations
We may disclose data as required by law, court order, or government authority.
Anonymous Analytics
Aggregated and de-identified information may be used for reporting and site enhancement.
Your Rights
You may access, correct, or request deletion of your data. We honour all reasonable requests per the Privacy Act.
- • Right to access personal data we hold
- • Right to update or correct personal data
- • Right to request data deletion
- • Right to request data portability
- • Right to object to certain processing
- • Right to limit how data is used
Contact us for any data rights requests. We are committed to upholding privacy in a timely manner.
Data Security Measures
We use technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse.
Technical Safeguards
- • Encryption of data in transmission
- • Secure hosting infrastructure
- • Continuous monitoring for threats
- • Multi-factor authentication for internal access
Organisational Security
- • Staff training on data protection
- • Clear internal data handling procedures
- • Restricted staff access to information
- • Regular review of compliance measures
Data Retention
We retain personal data only as long as needed to fulfil our obligations, provide service, or as required by law.
- • Account and identification information held securely
- • Records of past advisory sessions and feedback
- • Correspondence and call logs
- • Service-related financial interactions
- • Preference data respecting client choices
Data may be anonymised for reporting before deletion.
International Transfers
Your information may be processed outside Australia, with steps taken to ensure adequate protection and compliance.
- • Contractual safeguards for non-Australian processors
- • Transfers only for service delivery or support
- • Regular risk assessment reviews
- • Compliance with cross-border privacy standards
Cookies and Online Tools
We use cookies and similar tools for security and analytics. You may manage your browser settings to control cookie use.
Types of Cookies Used
- • Cookies necessary for website functionality
- • Cookies for basic performance analytics
- • Cookies supporting site preferences
- • Cookies enabling enhanced features
You may disable cookies via your browser settings at any time.
Policy Updates
We review and update this policy periodically. Changes are effective once posted on this page.
- • Policy version and date clearly noted
- • Advance notice provided for major updates
- • Normal updates published in policy section
- • Continued use means acceptance of new terms
We recommend checking this policy for the latest version.
Contact About Privacy
Questions about privacy? Contact our team using the details below.
doralisteva
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61859029336
Email: content@doralisteva.com
Last updated: October 14, 2025
Effective date: October 14, 2025